CALL US (616) 451-2336
CALL US (616) 451-2336

COVID-19 Protocol

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

 

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. You may see some changes when it is time for your next appointment.
facemask 2020

Safety:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be
    asked those same questions again when you are in the office.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth,
    since those items are difficult to clean and disinfect.
  • We have installed state of the art UV Air Filtration devices that kill airborne viruses and bacteria.
  • We are allowing more time between appointments between appointments to manage social distancing for our patients.
  • We also ask that you come into the office alone. If necessary, one caregiver or family member may come in with the patient.
  • We may take your temperature before your appointment.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (616)451-2336.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Heritage Hill Dental